Regulations regarding Emotional Support Animals (ESAs) at Marriott properties outline the specific accommodations provided for guests traveling with these companions. These policies generally permit ESAs in guest rooms without pet fees, but... Read more »
The formalized set of guidelines governing interactions between a major hotel chain and its patrons influences every aspect of the customer experience, from reservation procedures and check-in/check-out processes to acceptable conduct within... Read more »
The standardized procedures governing guest arrivals at Marriott properties ensure a smooth and efficient registration process. These procedures encompass aspects such as required identification, payment authorization, room assignment, and the provision of... Read more »
Extended Stay America’s booking terms allow guests flexibility regarding changes or cancellations to reservations. Typically, these terms stipulate a required notification period prior to the scheduled arrival date to avoid financial penalties.... Read more »
The system of reimbursement for lodging cancellations and modifications at Extended Stay America hotels provides guests with clarity regarding the terms and conditions governing their stays. For instance, a guest might receive... Read more »